Terms and conditions

Welcome to Kidanga. These Terms and Conditions (“Terms”) govern your use of our services, website, and all related interactions. By working with us, you agree to be bound by these Terms.
Last modified: November 15, 2025

  • Who We Are
  • Our Services
  • Payment Terms
  • Revisions and Feedback
  • Content and Materials
  • Ownership and Intellectual Property
  • Timelines and Delays
  • Support and Maintenance
  • Cancellation and Refunds
  • Updates to These Terms
  • Contact Information

Who We Are

Kidanga is a digital agency based in [Insert Location], offering high-quality website design, SEO, app development, graphic design, and performance-driven digital services to businesses of all sizes.

Our Services

We provide the following services:

  • Website design and development

  • SEO optimization and ranking monitoring

  • App design and development (iOS & Android)

  • Graphic design (branding, social media, print, etc.)

  • Website performance audits and speed improvements

  • Content writing and redesign

  • Email marketing setup and automation

  • Ongoing support and maintenance

Each project will have its own scope, deliverables, and timeline agreed upon before work begins.

Payment Terms

  • Payments must follow the schedule outlined in your invoice or proposal.

  • Projects typically begin after a deposit or upfront payment.

  • Late or missed payments may pause or terminate services.

  • For ongoing work (e.g., support, SEO), recurring billing may apply.

Revisions and Feedback

  • Website and app projects include up to 4 rounds of revisions.

  • Graphic design projects include 5 rounds of revisions unless otherwise agreed.

  • Additional revisions may be billed separately.

Content and Materials

  • Clients must provide necessary materials (text, images, logos, brand guidelines, etc.) unless content creation is part of the package.

  • If we are writing or designing content, you will be given drafts for review and approval before final delivery.

Ownership and Intellectual Property

  • After full payment, the final deliverables — including your website, app, and design assets — belong to you.

  • Any stock images, fonts, or third-party plugins remain subject to their respective licenses.

  • We reserve the right to display completed work in our portfolio unless a non-disclosure agreement is signed.

Timelines and Delays

  • We aim to meet all project timelines. However, delays may occur due to late feedback, content delivery, or technical challenges.

  • Prompt responses and clear communication help us keep your project on track.

Support and Maintenance

  • Support packages are available and include:

    • Security updates

    • Speed optimization

    • Bug fixes

    • Content changes

    • Uptime monitoring

    • Backup management

  • App support includes minor bug fixes and version updates depending on your maintenance plan.

  • Urgent or out-of-scope support may incur additional charges.

Cancellation and Refunds

  • You may cancel a project at any time in writing.

  • Refunds are only issued for unused portions of a service or project and do not apply to work already completed.

  • Kidanga may also terminate a project if communication breaks down or terms are violated.

Updates to These Terms

These Terms may be updated periodically. Changes will be posted here with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated Terms.

Contact information

If you have any questions or concerns about these Terms and Conditions, please contact us.

By using our Services, you agree to abide by these Terms and Conditions, as well as our Privacy Policy, which is incorporated herein by reference.